Ongoing Support

"Fast, friendly and convenient." That's what our construction customers have to say about the ongoing accounting software support services available to them as Foundation Software clients.

Your FOUNDATION construction accounting software purchase comes standard with six months of maintenance. This allows our construction clients unlimited access to all of our accounting software support services. After that time, construction clients have the option to sign up annually for our Client Maintenance Program, the best value in the industry.

• Unlimited, Toll-free Telephone Support
  Answers to your accounting software questions are just a phone call away with unlimited toll-free phone support. To cover construction clients in all time zones, we offer convenient, extended hours:
  Monday - Thursday, 8am - 7pm EST | Friday, 8am - 5pm EST
  

• Web-Based Support
  Our "Client Only" area provides instant access to user information. Download user documentation; refer to the "Knowledge Book" of solutions to common user questions; or more. Assistance is fast and easy.


• Online Help
  Built right into the accounting software, an intuitive system help wizard allows the user to learn more about specific accounting features and functionality.


• Automatic Updates
  Always improving and keeping pace with technology, Foundation provides members of the client maintenance program with free accounting software updates, year-end updates, tax law updates, W2 changes and more.


• Discounts on Additional Products and Services, including:
  • Foundation College class workbooks
  • Continuing education consulting services
  • Custom report programming services
  • Users' Conference
  • Additional modules
  • Additional user licenses

	It gives me confidence to know that there is someone else actively looking out for our company, not just providing standby service. – Paul Koehler, Controller, Belcher Roofing