Construction Service Dispatch Software

Integrate Field Service Management in One System

The FOUNDATION® Service Dispatch Module gives field service managers the power to coordinate dispatches, contracts, billing, inventory and more — all connected to their job cost accounting and payroll.



Field Service Management Features

Interactive Dispatch Board

Manage service calls easily from a drag-and-drop dispatch board customized to your company’s service hours and shift schedules.

  • Assign and change field service technicians to calls with user-defined priority codes.
  • Create, print and track work orders — even recurring service schedules.
  • Add payroll hours, equipment or materials, and manage invoices from inside the call record.

One System for Billing & Labor

Work with a single software application — your choice of cloud or installed on-premise — to process labor hours for payroll, bill completed calls and collect payments, without reentering data.

  • Labor hours calculate and sync to the Payroll Module.
  • Generate billable A/R invoices instantly.
  • View A/R aging, plus billed and unbilled dispatches.

Field Service Reporting

Keep command of all the information contractors need to run a successful service division, from analyzing profitability by customer to controlling service documents and work orders.

  • Review customer call histories, contract billing schedules and outstanding payments.
  • Track installed equipment, inventory, warranties and maintenance.
  • Print dispatch schedules, custom work orders and branded invoices.

We do about 5,000 calls a year, and we needed something that was strong and reliable.”

— Patt Knoff, service manager, SolarCraft Services Inc.

See more client reviews

Tools for Field Service Managers

Mobile Field Service App

Empower service technicians to manage and report on their dispatches in the field using their laptop or mobile device.

  • Retrieve dispatch details like GPS location, service history and equipment info.
  • Clock in and out on site, record materials used, and save dispatch notes.
  • Capture electronic signatures on custom service review forms.

Learn more about Service Dispatch mobile®

Built-in Inventory Management

Connect the optional Inventory Module to manage items and stocks for field service work, bill at user-defined markup levels, and handle reordering.

  • Set an unlimited number of inventory items and categories.
  • Track use of materials between warehouses, service vehicles and worksites.
  • Import or adjust inventory pricing for numerous price levels.

Learn more about FOUNDATION® Inventory

Time & Material Billing

Easily generate time-and-material billings for any inventory and labor applied to a dispatch, using company, customer and project markups.

  • Set markups by employee, equipment, item, cost code and more.
  • Gather, proof and adjust billings on detailed worksheets.
  • Print pre-defined or custom invoices with your own logo.

Learn more about FOUNDATION® T&M

It’s a very powerful feature. I found it very easy to use and to get our team to use it.”

— Patt Knoff, service manager, SolarCraft Services Inc.

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Get an inside look at how America’s contractors use FOUNDATION® job cost accounting and construction management software to get more profit out of everyday projects like yours.


FOUNDATION® Software Box